article thumbnail

The digital buying journey is very human


Engagement with sales people represent the smallest part of their time investment. I’ve written about this transformation suggesting we are going through a transformation of sales led, digitally supported to digitally led, sales supported.

Represent 135
article thumbnail

Google advertisers are confused between support and sales – we asked for clarification

Search Engine Land

.” ‘Clarification is needed’ Anthony Higman, CEO of online advertising agency Adsquire , told Search Engine Land that, in the last two years, no one from Google who contacted him or his company identified themselves as a sales representative.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Sales Pop!

Pre-sales engagement: Salespeople can influence customer perception from the very first interaction. Post-sales support: The role of sales doesn’t end with the closing of a deal. Following up, addressing post-sale concerns, and ensuring customer satisfaction are vital for fostering loyalty and repeat business.

Service 52
article thumbnail

Sales Support: What It Is and Why It’s Essential


Ideally, reps would spend more time with prospects and customers, but unless they have sales support to handle the 72% of non-direct-selling work, that face time won’t happen. Learn how sales support can help free your sellers up to focus on relationships, turning your sales team into a closing powerhouse.

article thumbnail

Medical Device Sales – Your Ultimate Guide

The 5% Institute

The Role of Medical Device Sales Representatives Medical device sales representatives act as intermediaries between medical device manufacturers and healthcare providers. By understanding the needs of healthcare providers and aligning their product offerings, sales representatives can enhance patient care and drive sales.

article thumbnail

A guide on Enterprise Sales – What it is and how to scale it?


Yes, your duty as a sales representative is to help your clients. Post-sales Support. Your role does not end when a sale is made. In fact, providing proper post-sales support to your clients is an important part of maintaining good relationships with them. Sale is an outcome, not a goal.

Represent 124
article thumbnail

In-Person Sales – Your Ultimate Guide

The 5% Institute

In today’s digital age, where online transactions and virtual interactions are becoming increasingly common, the value of in-person sales cannot be overstated. In this article, we will explore the benefits of in-person sales, strategies for success, the role of technology, challenges, and solutions in the field.