2027, Sales Support and Up-sell - Technology Sales Today

AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

SaaStr

JUNE 26, 2025

What’s happening now is the migration of this capability from post-sale support to pre-sale interactions. Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. Five years ago, support teams worried AI would eliminate jobs.

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How to cost-effectively acquire fiber subscribers and grow efficiently

Salesforce

FEBRUARY 21, 2025

No wonder the last-mile fiber industry is projected to grow to $24 billion globally by 2027. This can help you get a jump on sales and sign up potential customers even before breaking ground. Without those capabilities, you end up with general messaging that doesnt appeal to each potential audience.

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Technology Sales Today

AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

How to cost-effectively acquire fiber subscribers and grow efficiently

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