ConversionXL

JUNE 5, 2014

What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. With Groove’s open ended survey, it provided them with insight into: Specific issues active customers weren’t telling them about. Hangups in the user experience. to “what made you cancel?”

Customers 115

Customers User Experience Profit margin A/B testing 115

ConversionXL

JUNE 5, 2014

What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. With Groove’s open ended survey, it provided them with insight into: Specific issues active customers weren’t telling them about. Hangups in the user experience. to “what made you cancel?”

Customers 112

Customers User Experience Profit margin A/B testing 112

ConversionXL

JUNE 5, 2014

What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. With Groove’s open ended survey, it provided them with insight into: Specific issues active customers weren’t telling them about. Hangups in the user experience. to “what made you cancel?”

Customers 105

Customers User Experience Profit margin A/B testing 105

ConversionXL

JUNE 5, 2014

What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. With Groove’s open ended survey, it provided them with insight into: Specific issues active customers weren’t telling them about. Hangups in the user experience. to “what made you cancel?”

Customers 98

Customers User Experience Profit margin A/B testing 98