Customer Retention Strategies: 4 Phases for Development
ConversionXL
JUNE 3, 2019
Compare that to more than two-thirds of CMOs who expect to increase customer acquisition, increased purchase volume, and more effective cross-selling: That’s too bad. What’s more is that an A/B test of the message—changing “Why did you cancel?” to “What made you cancel?”—provided provided a near 19% response rate.
Let's personalize your content