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Customer Retention Strategies: 4 Phases for Development

ConversionXL

Compare that to more than two-thirds of CMOs who expect to increase customer acquisition, increased purchase volume, and more effective cross-selling: That’s too bad. I can safely say that about three-quarters of my clients did not have a formal strategy to retain and cultivate their current customers prior to hiring us.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

I can safely say that approximately 3/4 of my own clients did not have a formal strategy to retain and cultivate their current customers prior to us working with us. What’s more is that an A/B test of the message, changing “why did you cancel?” of their clients (or approximately $60 million dollars annually).

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

I can safely say that approximately 3/4 of my own clients did not have a formal strategy to retain and cultivate their current customers prior to us working with us. What’s more is that an A/B test of the message, changing “why did you cancel?” of their clients (or approximately $60 million dollars annually).

Customers 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

I can safely say that approximately 3/4 of my own clients did not have a formal strategy to retain and cultivate their current customers prior to us working with us. What’s more is that an A/B test of the message, changing “why did you cancel?” of their clients (or approximately $60 million dollars annually).

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

I can safely say that approximately 3/4 of my own clients did not have a formal strategy to retain and cultivate their current customers prior to us working with us. What’s more is that an A/B test of the message, changing “why did you cancel?” of their clients (or approximately $60 million dollars annually).