ConversionXL

JUNE 3, 2019

Especially sharp, stinging criticism from a customer that you’ve now let down […] There’s no way around it, it still sucks […] But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Groove.”. to “What made you cancel?”—provided

Customers 82

Customers Non-Profits Profit margin Objectives and Key Results 82

ConversionXL

JUNE 5, 2014

But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Groove”. Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” There’s no way around it, it still sucks[.] image source.

Customers 115

Customers User Experience Profit margin A/B testing 115

ConversionXL

JUNE 5, 2014

But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Groove”. Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” There’s no way around it, it still sucks[.] image source.

Customers 112

Customers User Experience Profit margin A/B testing 112

ConversionXL

JUNE 5, 2014

But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Groove”. Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” There’s no way around it, it still sucks[.] image source.

Customers 105

Customers User Experience Profit margin A/B testing 105

ConversionXL

JUNE 5, 2014

But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Groove”. Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” There’s no way around it, it still sucks[.] image source.

Customers 98

Customers User Experience Profit margin A/B testing 98