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How to Nail Your First 90 Days as a CX Director

ConversionXL

AUGUST 4, 2020

Access to a team with skills that include scientific experimentation, UX, copywriting , consumer psychology , statistics , data analysis, coding, research methodologies, change management, and design. Spend a day with delivery drivers, retail staff, and social media and customer support teams. Develop a multidisciplinary team.

A/B testing

A/B testing Objectives and Key Results Education SQL

Digital Elite Camp 2019 Recap: Takeaways from Every Speaker

ConversionXL

JUNE 19, 2019

. 'User testing: it's not about asking questions from the user, it's about watching the user behaviour' Ben Labay #elite2019 #elitecamp2019 — Merit Hansmitt (@merithansmitt) June 13, 2019. Don’t just implement findings—you need to A/B test first. Insights > Ideas > Prioritization > Tests.

A/B testing

A/B testing Objectives and Key Results UX Retail

How to Nail Your First 90 Days as a CX Director

Digital Elite Camp 2019 Recap: Takeaways from Every Speaker

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