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Remove Account management Remove Cross-sell Remove High impact Remove User Experience
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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

AUGUST 15, 2020

Jay Snyder: I think the thing we’re doing Nick, to be able to force that is we’re getting a little bit more intelligent around account management. Bernadette Nixon: And so there are different things we need to do to bring to the table in crossing that chasm for our market. Nick Mehta: Yeah.

Retail 80
Retail Start-ups Drivers/motivators Up-sell 80
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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

AUGUST 21, 2014

I have seen this happen at a few startups I’ve worked with by expanding revenue from the current product, plus up-sell and cross-sell opportunities , but that will be a future post. Despite a steady stream of new users, SaaS startup Groove’s 4.5% Note: Check out User Onboard by Samuel Hulick for onboarding teardowns.).

Referrals 106
Referrals Objectives and Key Results Follow-up Service 106
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