The Ultimate Dictionary of Marketing Terms You Should Know
Hubspot
MARCH 10, 2016
15) Clickthrough Rate (CTR). But CRM systems can do lots of other things, too, like tracking email, phone calls, faxes, and deals; sending personalized emails; scheduling appointments; and logging every instance of customer service and support. 91) User Experience (UX). We couldn’t leave “X” out of the party!
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