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The Ultimate Guide to Sales Prospecting: Tips, Techniques, & Tools to Succeed

Hubspot

Discovery call: The first contact a sales rep makes with a prospect with the aim to qualify them as a lead for the next step in the sales cycle. Cold calling: Unsolicited calls to sell a product or service. Social spamming: Unsolicited social media messages to sell a product or service.

Technique 101
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How to Defuse a Client Freakout

Hubspot

If they’ve reached out -- because you’re their contact or because they’ve chosen to escalate above one of your employees -- this is your opportunity to save the day. Shift the conversation from email (or text message or social media) to a phone call as soon as possible. Remember that t his is about them, not you.

Clients 53