Contract Customers Leadership building Trust 
ConversionXL
MAY 27, 2022
Longer customer journeys and drawn-out purchase decisions influenced by multiple touchpoints. The right idea should unite your mission with what your customers want to achieve. Look instead at measuring KPIs like close rate, cost per acquisition, cost per lead, conversion rates, average contract value, and lifetime customer value.
Salesforce
NOVEMBER 28, 2023
Sales compensation plans are commonly based on specific goals like the number of deals closed, revenue targets hit, or customer retention rates achieved. For example, if a rep earns a commission for a sale but the customer cancels the order within a month, the rep might have to return the commission they received for that sale.
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