Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company
Sales Pop!
FEBRUARY 23, 2024
Yet, only 54 percent say it generally feels like sales, service, and marketing don’t share information. Digital platforms and CRM tools enable seamless customer interactions and data sharing across departments, enhancing the overall customer experience. Post-sales support: The role of sales doesn’t end with the closing of a deal.
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