Remove Customer Relationship Management Remove Electricity Remove Transportation
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Four Pros and Three Cons of Usage-Based Pricing (and How to Know If It’s Right for You)

Salesforce

Usage-based pricing, also called pay-per-use or a consumption model, means that a customer only pays for the products or services they use. For example, the electric company charges customers for the amount of energy they use each month. This allows customers to scale their costs with their actual needs.

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Why Value-Added Customer Experience Is the Future for Energy and Utilities Companies

Salesforce

Leverage technology to add value to customer experience. As utilities disentangle customer information siloed across multiple systems, they are looking to integrate customer relationship management systems (CRM) to provide a single source of truth. Establish a service provider frame of reference.