Customers Inside sales Leadership building Trust 
ConversionXL
MAY 27, 2022
Longer customer journeys and drawn-out purchase decisions influenced by multiple touchpoints. This has changed how buyers interact with sales. More than two-thirds of buyers have researched your solution (and others’) before talking to sales. The right idea should unite your mission with what your customers want to achieve.
SalesLoft
MARCH 19, 2019
It is a place where we focused on the customer journey and not just the transaction. Being a great listener and solving customer problems rather than simply pushing a product sounds basic, but it is so important. Mark Benioff was once a sales rep. Merwin: This is why trust building and vulnerability are so critical.
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