10 Things that 3 Customer-Centric Brands Get Right
ConversionXL
SEPTEMBER 15, 2020
There’s a set process when it comes to setting up a new bank account—branch visits, waiting for your pin number to arrive in the post, etc. It hasn’t changed in decades, and most would agree that setting up a bank account is a pain in the arse. Takeaway: What established processes that cause friction could you rip up and redefine?
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