article thumbnail

Want to Know a Secret? Your Customers Do.

ConversionXL

Throughout our lives, we learn that withheld information is often vital information : insider trading is lucrative; knowing someone’s limit in a negotiation is advantageous; we deem the information we keep secret to be important. Apple employees before a product launch) or a subset of consumers (e.g., Image source ).

Customers 108
article thumbnail

Want to Know a Secret? Your Customers Do.

ConversionXL

Throughout our lives, we learn that withheld information is often vital information : insider trading is lucrative; knowing someone’s limit in a negotiation is advantageous; we deem the information we keep secret to be important. Apple employees before a product launch) or a subset of consumers (e.g., Image source ).

Customers 101
article thumbnail

How to Negotiate Your Next Sales Contract: 9 Tips for Success

Salesforce

To successfully negotiate a contract in today’s sales climate, you need to prioritize relationship building over persuasion, practice active listening, and empathize with your customers’ challenges. We’ll explore practical tips and strategies to help you navigate the negotiation process effectively.