ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). higher customer lifetime value. image source.

Customers 115

Customers User Experience Profit margin A/B testing 115

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). higher customer lifetime value. image source.

Customers 112

Customers User Experience Profit margin A/B testing 112

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). higher customer lifetime value. image source.

Customers 105

Customers User Experience Profit margin A/B testing 105

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). higher customer lifetime value. image source.

Customers 98

Customers User Experience Profit margin A/B testing 98