Remove what-do-uber-drivers-and-sdrs-have-in-common
article thumbnail

What Do Uber Drivers And SDRs Have In Common?

Partners in Excellence

What do Uber drivers and SDRs have in common? Let’s look at Uber first. Uber has made it very clear, autonomous vehicles are their future. Autonomous vehicles eliminate much of one of Uber’s biggest challenges: Consistency of customer experience.

article thumbnail

Do We Need Sales People Any Longer?

Partners in Excellence

Scott Gillum made a provocative suggestion, “ Do we need outbound sales any longer? As I reflected on the question, I think we can only discover the answer by changing the question, “Why do customers need sales people any more?” Recently, I was at a meeting hosted by my friends at Gartner.