Remove 2026 Remove Growth Remove Sales Support
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AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

SaaStr

What’s happening now is the migration of this capability from post-sale support to pre-sale interactions. Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. Five years ago, support teams worried AI would eliminate jobs.

Territory 106
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10 Ways AI Will Change Sales Forever. It’s Already Happening, In Fact.

SaaStr

It knows what every B2B leader ever featured on SaaStr thought about critical business challenges at every stage of growth. If you’re skeptical about AI in sales because of hallucinations or poor experiences, Lemkin suggests it’s likely because you haven’t seen a well-trained AI.

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What is Revenue Intelligence? Why Gong Pioneered The Category in 2019

Gong.io

With Revenue Intelligence, reps and managers work from unadulterated call recordings, allowing them to surface concrete opportunities and areas for growth. The good news: 2 out of every 3 sales organizations will have moved from intuition-based to data-driven decision-making by 2026 ( Gartner ). Growth was stagnant.

CRM 62