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The latest AI-powered martech products, platforms and additions

Martech

Before this week’s AI-powered marketing technology releases, here are some interesting and related statistics. 20% to 30% of customer service and support agents will be replaced with generative AI by 2026, according to Gartner. GoDaddy ’s Managed WordPress added AI to site building and customer relationship management features.

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8 Revenue Enablement Strategies That Get Results

Highspot

In fact, Gartner predicts that around 60% of enablement functions will focus on empowering these teams by 2026. You should also integrate enablement technology that automates mundane tasks and supports personalized customer experiences. This includes templates, scripts, presentations, and objection-handling guides.

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10 Ecommerce Trends That Will Influence Online Shopping in 2024

Salesforce

Some ecommerce trends and technologies pass in hype cycles, but others are so powerful they change the entire course of the market. After all the innovations and emerging technologies that cropped up in 2023, business leaders are assessing how to move forward and which new trends to implement. trillion by 2026.

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The Surprising Thing Your Customers Want — And They Might Not Even Realize It

Salesforce

By 2026, Gen Z will comprise the largest share of the U.S. If we can solve and fill that gap, it’s a win and you’ll build a relationship.” Questions are the foundation of intimacy and trust,” said Sumner. Just don’t take away the choice of sharing, as that can damage the relationship.” consumer population.