Remove 2029 Remove Cross-sell Remove Trust
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The 250,000 Customer Club: How HubSpot and Monday.com Both Created SMB+ Empires

SaaStr

Their blog, academy courses, and certification programs have made them a trusted authority with over 500,000 certifications awarded to professionals in 2024. Invest in Community and Education : Building category thought leadership creates a moat around your business that competitors struggle to cross.

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The Ultimate Guide to a Career in Sales

Hubspot

Nearly half of their time is spent selling remotely (i.e. Their main goal is to help customers increase the ROI on a purchase, so they'll often connect with a salesperson if an opportunity to cross-sell or upsell arises. You'll have to gain customer's trust, understand their industry, and help them achieve their goals.