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3 actions to prepare for machine customers in service organizations

Martech

Maybe you’ve recently asked Siri, Alexa or some other smart product to call customer service or wait on hold for you. What’s more, CEOs and CIOs believe one-fifth of their total revenue could come from machine customers by 2030. homes now have smart electricity, gas or water meters installed, which serve as machine customers.

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Carbon Removal Can Help Your Company Reach Net Zero – Here’s How It Works

Salesforce

Carbon capture and use (CCU) occurs when captured carbon dioxide gets used in commercial products. This means reducing emissions first by half by 2030 and to near zero and removing any residual emissions by the middle of the century. We need to develop and invest in other long-term technologies we’ll need past 2030.”.

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Buying a Car Won’t Be This Hard Forever — But It Will Be Different

Salesforce

This spells trouble for dealers if they don’t expedite the buying process. And give them the ability to initiate the car-financing process from a single platform. In car buying, this translates to made-to-order vehicles and customized add-on products and services. Product recommendations. Guided selling.

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Episode 30: The National Association of Manufacturers Looks to the Future

Spiro Technologies

On this podcast, I talk with company leaders about how they’re modernizing the business of making, moving, and selling products, and of course, having fun along the way. Adam Honig: I’m here in the Boston area, and of course, General Electric somehow has moved its headquarters here a number of years ago.

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Your Business Needs a Bigger Sustainability Strategy

Salesforce

It will require products to come to market. In Salesforce’s sustainability survey, 60% of Millennials and members of Gen Z – roughly spanning ages 16 to 40 – said they are willing to spend more on products and services from businesses that fight climate change. Technology can make the whole process more efficient.”.