3 actions to prepare for machine customers in service organizations
Martech
OCTOBER 25, 2022
Maybe you’ve recently asked Siri, Alexa or some other smart product to call customer service or wait on hold for you. What’s more, CEOs and CIOs believe one-fifth of their total revenue could come from machine customers by 2030. homes now have smart electricity, gas or water meters installed, which serve as machine customers.
Let's personalize your content