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Customer Retention Strategies: 4 Phases for Development

ConversionXL

Because a Manta report found that 61% of small businesses surveyed indicated that more than half of their revenue came from repeat customers. Furthermore, the study found that repeat customers spend 67% more than new customers. Evaluate whether a loyalty or rewards program will drive repeat business.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. Hangups in the user experience.

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. Hangups in the user experience.

Customers 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. Hangups in the user experience.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. Hangups in the user experience.