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Personalization: How to Build a Revenue Boosting Program from Scratch

ConversionXL

Having worked as a consultant at an A/B testing and personalization software company, I’ve seen many personalization efforts getting stuck in the weeds. There is this big myth out there that says that you don’t need to do as much research for personalization as you would need for A/B testing. Do User Experience Research.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. to “what made you cancel?” image source.

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. to “what made you cancel?” image source.

Customers 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. to “what made you cancel?” image source.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. to “what made you cancel?” image source.