Remove A/B testing Remove Retail Remove UX Remove X-functional
article thumbnail

How to Nail Your First 90 Days as a CX Director

ConversionXL

Access to a team with skills that include scientific experimentation, UX, copywriting , consumer psychology , statistics , data analysis, coding, research methodologies, change management, and design. During this stage, you want to meet the people doing the main activities in each function, not the managers. . Is feedback listened to?

article thumbnail

Key Insights from Every Speaker of Elite Camp 2017

ConversionXL

Take his course on UX and Usability here. A/B testing is a great way to see that sometimes the changes you think will work don’t work at all. Example – you probably shouldn’t test adding a period at the end of the sentence. Organize growth into a cross-functional team. Peep Laja : Opening Keynote.

UX 85
article thumbnail

Mastering Mobile Popups

ConversionXL

This post will discuss how one online retailer used mobile popups to start targeting and converting their smartphone visitors, what strategies they’ve used and which ones delivered the strongest results. For example, the most common screen size is still 780 x 1280 pixels. Note, this wasn’t an A/B test. In Indonesia, 91%.