Sales Hacker

OCTOBER 7, 2021

You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson. Anita Nielsen is a best-selling author and sales performance coach. I realized, though, that if I couldn’t be who I am and do what I KNEW was right by my customer, I had to go. Anita Nielsen.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

ConversionXL

AUGUST 21, 2014

David Skok, who is a must read for all startups , explains that as a SaaS company grows, the size of the subscribers/customers/users who no longer do business with the company will also, organically, grow. How Groove Reduced Churn by 71% By Defining “Why” Customers Quit. While users who remained customers logged in 4.4

Referrals 106

Referrals Objectives and Key Results Follow-up Service 106

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Customers’ expectations are higher than ever with more access to information and options. You can see the full video here , and read the podcast transcript below.

Retail 74

Retail Start-ups Drivers/motivators Up-sell 74

Hubspot

JULY 31, 2013

Sales is a vital part of any organization -- if you’ve got a product or service, you’re going to need someone to sell it. Treat a prospect as if he or she will be your best customer. Happy prospects become happy customers who may refer business to you within or even outside their organization. John Dukes, Sales Manager.

Prospecting 73

Prospecting Pitch Cross-sell Consult 73

Heinz Marketing

AUGUST 27, 2018

This week Norman Behar , Founder & Managing Director at Sales Readiness Group joins us as we focus on content and best practices in this episode called, Training & Professional Development for your Sales Managers: New Best Practices from Norman Behar. Sales Readiness Group has been around for a long time.

Pipeline 49

Pipeline Objectives and Key Results Sales Inside sales 49

Hubspot

NOVEMBER 7, 2023

CRM, or customer relationship management, is a strategy companies use to track customer relationships from pre- to post-sale. Marketing and Sales touchpoints (including email, phone, website, live chat, and social media) are tracked, providing customer-facing employees with detailed context on a client’s activity and feedback.

CRM 75

CRM Contact Contract Objectives and Key Results 75