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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Instead, we did just a lightweight process, don’t tell anyone, but we had two Stripe employees faxing in Delaware paperwork for each Atlas user by hand for a while. So know that, and then know how high impact it is. Like account manager or recruiter. And once it was proven, we hired more people.

Launch 64
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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Instead, we did just a lightweight process, don’t tell anyone, but we had two Stripe employees faxing in Delaware paperwork for each Atlas user by hand for a while. So know that, and then know how high impact it is. Like account manager or recruiter. And once it was proven, we hired more people.

Launch 54