The 5% Institute

AUGUST 7, 2023

In today’s dynamic business landscape, possessing a comprehensive set of skills is crucial for any successful account manager. The role of an account manager goes beyond mere customer service – it involves nurturing client relationships, driving revenue growth, and enhancing a company’s reputation.

Account management 52

Account management Negotiate X-functional Cross-sell 52

Heinz Marketing

SEPTEMBER 17, 2018

You can find us on iTunes, Google Play, Stitcher, Spotify, wherever fine podcasts are sold, and every episode of Sales Pipeline Radio, past, present, and future. I was at Content Marketing World yesterday and did a presentation on sales content that sells, and one of the questions was, “What the heck is sales enablement?

Pipeline 57

Pipeline X-functional Sales CRM 57

SaaStr

MAY 10, 2019

How can you better manage the board? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. That’s an internal function, but to the customer it shouldn’t be obvious that that’s their obligation, right? Should you worry about competitors?

X-functional 51

X-functional SQL Pipeline GTM 51

Salesforce

JANUARY 31, 2024

As an illustration, I used to sell appointment-scheduling software — a single-function solution for easier meeting set-up. Sales Cloud , for example, offers a suite of features that address many sales pain points, such as sales team collaboration tools, pipeline management tools, and forecasting tools. Give presentations and demos.

Networking 59

Networking B2C Cross-sell Negotiate 59

SaaStr

MARCH 17, 2020

CSM, account manager, AE, whoever is kind of running point as the quarterback of the relationship, they can also just ask. Either in a new business deal or in a renewal engagement, there’s always that negotiation that’s happening. We have customer success managers and we have account executives.

Clients 56

Clients Service Customers Start-ups 56