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Improved client relationships While inside sales teams would typically use dedicated CRM software , outside salespeople still do plenty of customer relationshipmanagement without relying on technology. Or, to look at it from another angle, outside sales reps humanize your brand to your customers.
Using tools like a customer relationshipmanagement (CRM) platform can help you track sales performance in real-time and spot patterns that are hard to see manually. Or when your sales process is highly dependent on relationship-building and customer sentiment. Back to top.)
Territory sales managers are typically focused on a few large, high-priority accounts. They use customer relationshipmanagement (CRM) software — typically equipped with AI and automation tools — to schedule calls, update customer and lead details, and keep track of outreach.
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