article thumbnail

Sales Pipeline Radio, Episode 312: Q & A with Robert Gitell

Heinz Marketing

In my sales career, I’ve never, well, not never. I remember I started with Thomson Reuters in 1998 as a Sales Rep and I was remote. I was in Arizona at the time. But in the beginning, probably for the first 15 years, we were all remote. The company was based in Minneapolis.

Pipeline 109
article thumbnail

Customer Pain Points: How to Identify Them and Solve Common Problems

Salesforce

Doing additional research can shed more light on the situation, including asking your sales support and IT teams — teams that nurture and support customers daily — for their perspective. Is it a new, one-off problem, or something more endemic to the company’s history? Your customer won’t always have all the answers.