Remove Click Through Rate Remove Clients Remove Profit margin Remove Repeat business
article thumbnail

Customer Retention Strategies: 4 Phases for Development

ConversionXL

Because a Manta report found that 61% of small businesses surveyed indicated that more than half of their revenue came from repeat customers. Furthermore, the study found that repeat customers spend 67% more than new customers. Evaluate whether a loyalty or rewards program will drive repeat business. Image source).

article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. image source. communication.

Customers 115
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How To Develop Your Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. image source. communication.

Customers 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. image source. communication.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Furthermore, the study found that repeat customers spend 67% more than a new customer. image source. communication.