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When I first joined the Gorgias team, there were two founders, two engineers, and myself as the first non-technical hire. We worked in a small office above a smog shop on 4th Street, had a handful of customers, and 100k in ARR closed by our CEO. Your sales process should not be a closed box with little insights. .
We’ve talked a lot on SaaStr about how to hire a Great VP of Sales, and how you have to close the first 10 or so customers yourself, and how when you do go to hire your first sales rep — make sure you hire two. Don’t try to hire someone out of your vertical or niche. You can help the rep there.
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