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In this new environment, long-term success for SaaS vendors depends not just on product quality, but on how deeply their platforms are embedded into clients’ daily operations and strategic goals. This shift — from license delivery to operational integration — marks a fundamental evolution in how SaaS companies must think, sell and support.
Small businesses, on the other hand, won’t always have the resources for a whole position dedicated exclusively to this type of planning. In which case, they can benefit from a strategicpartnership agreement with a freelancer or other third party that can help them get their production plan in order.
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