Remove Entertainment Remove Repeat business Remove User Experience Remove UX
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?” featured image source.

Customers 115
article thumbnail

How To Develop Your Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?” featured image source.

Customers 112
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?” featured image source.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?” featured image source.