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The synergy of customer journey mapping and ecommerce SEO

Search Engine Land

Tactics include optimizing product pages and enhancing the overall user experience. User-friendly checkout processes and persuasive product descriptions significantly contribute to conversion success. You can harness positive experiences through reviews, testimonials, and word-of-mouth referrals.

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Customer Retention Strategies: 4 Phases for Development

ConversionXL

Evaluate whether a loyalty or rewards program will drive repeat business. If the shopping experience is full of friction, why would anyone return? What happens (or doesn’t happen) in post-purchase emails to convert first-time buyers into repeat buyers ? Make your retention strategy personal. Email performance.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

Customers 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

Customers 105
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

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Owned asset optimization: The key to connecting with financial consumers

Martech

Financial brands that can capture this upstream communication with the audience will enjoy brand affinity, loyalty and repeat business. Doing this requires regularly analyzing user behavior and adapting strategies based on where audiences spend time with your brand.

UX 96