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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

Customers 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. to “what made you cancel?”

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Owned asset optimization: The key to connecting with financial consumers

Martech

Financial brands that can capture this upstream communication with the audience will enjoy brand affinity, loyalty and repeat business. In OAO, you deliver consistent value to consumers through your network of assets, starting with owned media such as your website.

UX 96