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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details).

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details).

Customers 112
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details).

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details).

article thumbnail

Owned asset optimization: The key to connecting with financial consumers

Martech

Financial brands that can capture this upstream communication with the audience will enjoy brand affinity, loyalty and repeat business. In OAO, you deliver consistent value to consumers through your network of assets, starting with owned media such as your website.

UX 98