Referrals Relationship building Repeat business Retail 
Highspot
DECEMBER 5, 2023
Robust relationship building: Addressing customer needs fosters stronger, lasting relationships. Post-sale follow-up : Check in with clients for potential future referrals or sales. This is a standard retail sales process: Customer greeting: Welcome customers as they enter the store.
Highspot
SEPTEMBER 28, 2023
Sandler Selling doesn’t stop at reaching quotas and making the sale; it emphasizes the importance of nurturing ongoing customer relationships by building trust for repeat business. Maintaining post-sale follow-up ensures mutual trust for repeat business and minimizes buyer’s remorse.
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