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But, then you find that adoption is slow, users aren’t getting what they need, and the agent sometimes fails to deliver on its promise. At Salesforce, we use our internal Agentforce platform to power everything from salessupport to billing questions. AI isn’t perfect, and users know it. We’ve been there. Salesforce] 4.
Take his course on UX and Usability here. Teach your sales & customer support team to send helpful content from the blog. Sales/support follow up with useful content. Nicolas Visiers : UserExperience Testing – Practical cases. Raffaela Rein : Becoming a UX-led Company. Low traffic.
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