SaaStr

JUNE 26, 2025

Today, those same teams report that AI has elevated their roles – handling routine inquiries while humans focus on complex problem-solving and relationship building. Five years ago, support teams worried AI would eliminate jobs. Our AI agents are enhancing jobs, not replacing them.”

Territory 107

Territory Sales Negotiate Price 107

SaaStr

MAY 29, 2025

This isn’t optional technologyit will become table stakes for B2B sales, just like CRM systems became non-negotiable in the 2000s. The humans who remain will need to excel at the uniquely human aspects of selling: relationship building, complex problem solving, and strategic influence.

GTM 95

GTM Negotiate Cross-sell CRM 95

SaaStr

JULY 1, 2025

It spans marketing attribution, lead scoring, outbound sequencing, meeting booking, discovery calls, proposal generation, contract negotiation, and post-sale expansion. Timeline for Improvement : Expect culturally-aware AI models by late 2025/early 2026 as training datasets become more globally representative. Sales is messier.

Territory 87

Territory CRM Negotiate Relationship building 87

SaaStr

APRIL 28, 2025

A company selling $2-5K software packages won’t need humans for standard implementationsthe AI will qualify, demo, answer questions, negotiate within parameters, and close deals automatically. While you can program some negotiation tactics, the endless “hide the ball” games that sales teams play will be less effective.

Negotiate 97

Negotiate Contract E-commerce Price 97