SaaStr

JUNE 26, 2025

Today, those same teams report that AI has elevated their roles – handling routine inquiries while humans focus on complex problem-solving and relationship building. Companies like Decagon and Intercom have proven AI can handle complex workflows autonomously. Five years ago, support teams worried AI would eliminate jobs.

Territory 107

Territory Sales Negotiate Price 107

SaaStr

JULY 1, 2025

Early movers who consolidate now will have cleaner data and faster cycles when the technology catches up. Timeline for Improvement : Expect culturally-aware AI models by late 2025/early 2026 as training datasets become more globally representative. Early adopters building cultural intelligence now will have competitive moats.

Territory 87

Territory CRM Negotiate Relationship building 87

SaaStr

APRIL 28, 2025

These superhuman sellers will focus entirely on relationship building, complex negotiation, and strategic guidance while their AI handles everything else. Meanwhile, mediocre reps who neither master the technology nor offer exceptional relationship skills will become obsolete.

Negotiate 97

Negotiate Contract E-commerce Price 97

Salesforce

NOVEMBER 3, 2021

million new jobs by 2026. For Salesforce, it’s not only about creating new technology and career opportunities; we have to pave pathways to these new jobs. It’s our mission to empower all Trailblazers with the tools you need to build dynamic careers, companies, and communities. The Salesforce economy is booming.

Cold Call 52

Cold Call Represent Relationship building Pitch 52

Salesforce

MAY 16, 2023

Customer intimacy is a relationship-building strategy in which brands acquire extensive knowledge about their customers, and use that data to meet their needs and expectations in thoughtful, personalized ways. By 2026, Gen Z will comprise the largest share of the U.S. The second step is using the best technology.

Customers 98

Customers CRM Technology Technology 98

SaaStr

JUNE 3, 2025

The “people person” sales profile that relies on smooth talking and relationship building? Unlike previous sales technology adoptions that took years, AI tools can be deployed and show results within months. Understanding your prospect’s specific industry challenges does. AI is just accelerating its demise.

Relationship building 99

Relationship building GTM Commission Niche 99