2030, Price and Sales Support - Technology Sales Today

AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

SaaStr

JUNE 26, 2025

What’s happening now is the migration of this capability from post-sale support to pre-sale interactions. ” Applied to simple sales scenarios, this suggests significant deflection potential. Companies like Decagon and Intercom have proven AI can handle complex workflows autonomously.

Territory

Territory Sales Negotiate Price

5 Roles Sales Decision Makers are Looking to Fill in 2023 [New Data]

Hubspot

MARCH 8, 2023

Job growth as a travel agent is expected to increase by 20% from 2020-2030, much faster than most other industries. About 7,500 openings for travel agents are projected each year, on average, over the decade. Many of those openings will stem from the need to replace workers who transfer to different occupations or retire.

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Technology Sales Today

AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

5 Roles Sales Decision Makers are Looking to Fill in 2023 [New Data]

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