Search Engine Land

NOVEMBER 13, 2023

Here are the top reasons agency-client relationships fail. Reason 1: Poor communication Effective agency-client communication is non-negotiable. The solutions to client churn Client churn can be tackled from multiple angles, involving refined account management processes and strategic use of data-driven marketing techniques.

Clients 96

Clients Objectives and Key Results Referrals Non-Profits 96

Sales Hacker

OCTOBER 22, 2017

While we have some generalized notion of “selling,” contemporary sales organizations have grown in complexity and have evolved into a roster of functions — such as business development, closing, account management, and customer success — that require different specialized skill sets for their respective teams. Contract Negotiation.

Negotiate 102

Negotiate Teamwork Referrals Relationship building 102

Sales Hacker

OCTOBER 7, 2021

Remember this when you are negotiating your pay. Your natural soft skills will benefit you, but you also need hard skills to succeed in selling; consistent deal qualification, rigorous opportunity and account planning, excellent stakeholder and relationship management. Own your power. ” Aletta Noujaim. Lenore Lang.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

SaaStr

MARCH 15, 2019

After that experience, and my previous experiences, and that of my co-founders, we all came to appreciate the value and importance of, what we know to be CRM — customer relationship management. We also came to realize just how painful it was to use those types of tools to run your business.

Sales 40

Sales Up-sell Meeting Engineering 40