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Any disruption to an assemblyline or a delivery fleet can bring operations to a standstill, putting pressure on manufacturers to fix the issue as soon as possible. A replacement part is a high-margin purchase that also has a huge support angle. Manufacturers can also leverage CRM data to negotiate pricing and offer discounts.
And so whenever we had, uh, a certain kind of Microsoft CRM, we knew that that was an incredible sale for us. And so it’s almost like you’re getting a, like a review, um, and a series of reviews and there’s multiple different angles. Uh, we also knew like [00:20:00] finance was an incredible sale for us, education.
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