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Want to Know a Secret? Your Customers Do.

ConversionXL

Secrecy can manufacture scarcity: timed or limited releases for physical products, exclusivity for services. In 2008, KFC used a Brinks armored truck and briefcase marked “Top Secret” to transport the recipe while upgrading the vault. For Gilt, members initially needed referrals (á la early Gmail) to join.

Customers 108
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How to Measure Ecommerce Customer Acquisition Cost (+ Tips to Reduce it)

ConversionXL

Industry Average CAC Travel $7 Retail $10 Consumer goods $22 Manufacturing $83 Transportation $98 Marketing agency $141 Financial $175 Technology (Hardware) $182 Real estate $213 Banking/Insurance $303 Telecom $315 Technology (Software) $395. Are you getting the most competitive price for resources and services (e.g.,

article thumbnail

Want to Know a Secret? Your Customers Do.

ConversionXL

Secrecy can manufacture scarcity: timed or limited releases for physical products, exclusivity for services. In 2008, KFC used a Brinks armored truck and briefcase marked “Top Secret” to transport the recipe while upgrading the vault. For Gilt, members initially needed referrals (á la early Gmail) to join.

Customers 101