The 5% Institute

JULY 24, 2023

In the highly competitive world of retail, understanding your customers’ needs and preferences is essential for success. One powerful tool that can help retailers gain valuable insights is the use of open-ended questions. This understanding creates upselling and cross-selling opportunities, driving increased sales and revenue.

Retail 52

Retail E-commerce Cross-sell Repeat business 52

Highspot

DECEMBER 5, 2023

Some example sales methodologies include: Consultative Selling Consultative selling is all about becoming a trusted advisor to your customers. Post-sale follow-up : Check in with clients for potential future referrals or sales. This is a standard retail sales process: Customer greeting: Welcome customers as they enter the store.

Process 52

Process Real Estate Objectives and Key Results Negotiate 52

Highspot

SEPTEMBER 28, 2023

The Sandler Sales Training Method, or Sandler Selling System, offers a consultative way to build strong customer connections and demonstrate tangible value. Sandler Selling doesn’t stop at reaching quotas and making the sale; it emphasizes the importance of nurturing ongoing customer relationships by building trust for repeat business.

Repeat business 52

Repeat business Consult Contract Relationship building 52

ConversionXL

OCTOBER 16, 2022

Get it right: Good vs. bad customer acquisition examples Scenario 1: The D2C haircare brand Scenario 2: The online fashion retailer What separates these business examples? Your leads have decided you’re the solution and buy for the first time Referrals. They’re customers for life who market your business for you (e.g.,

Customers 129

Customers Retail Cross-sell Follow-up 129