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SaaStr
APRIL 28, 2025
AI Will Merge Sales, Support, and Success The traditional siloed approach to customer interactions is crumbling. Soon, there won’t be separate paths for sales, support, and successjust one intelligent AI that handles all customer needs.
SaaStr
AUGUST 6, 2022
With a Cool UI/UX. Salesforce started off as a simple contact manager. Today, it’s the default system of record for sales, support, and much more. Is your product “important enough” to charge at least $20,000 a year today, at least for your largest customers? Maybe Pretty. But that may be about it.
Sales Hacker
MARCH 25, 2025
If you missed GTM 138, check it out here: The AI Advantage, Solving Sales & Marketing Alignment for Better GTM Execution with Jaleh Rezaei Highlights: 06:53 What makes an AI agent different from bots and automationand why it matters now. 31:12 Inside Microsoft CoPilot: Real-world agent use cases across sales, support, and strategy.
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