Contract, Minnesota, Repeat business and Trust

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SaaStr Podcast #367 with Zoom Head of Global Sales Operations and Enablement Hilary Headlee

SaaStr

AUGUST 28, 2020

Hilary Headlee: Sure, I got into SaaS actually back in Minneapolis, Minnesota. And it ended up that they were starting on having an ACV, or an annual contract value, and that’s where I first started to understand that type of repeatable business. ” Or, “I don’t trust that data.”

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Improved customer loyalty: In my experience, you are likely to experience higher customer loyalty and repeat business with a more personalized approach. Show prospects that you understand their needs and preferences to help you build trust, forge strong relationships, and land new accounts.

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SaaStr Podcast #367 with Zoom Head of Global Sales Operations and Enablement Hilary Headlee

The Secret of Successful Account-Based Selling? Going After the Big Fish

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