Remove Cross-sell Remove E-commerce Remove Relationship Management Remove Repeat business
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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

automobile parts to repair cars), to sell to their customers (e.g. retail stores selling children’s toys), or they’re using a service (e.g. As a result, the way you manage the relationship differs in the following ways: Managing people vs. accounts. Remember, CRM stands for customer relationship management.

B2C 75
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How to Supercharge Your Sales Velocity for Quicker Wins

Salesforce

Sales Selected 360 Highlights Selected C-Suite Selected IT Selected Commerce Selected Marketing Selected Service Selected Please select at least one newsletter. Additionally, once customers make a purchase, it’s about continuing the relationship with them to encourage repeat business, referrals, and brand champions.