ConversionXL

NOVEMBER 15, 2016

Expansion MRR: Expanded revenue from existing customers, usually from upsells and cross-sells. What upsells and cross-sells can be given to the best customers? Gross margin. Knowing your CAC will help you with: Determining your actual profit margins. Onboarding and UX. Calculating your CAC.

Conversion 113

Conversion UX Cross-sell Profit margin 113

ConversionXL

JUNE 3, 2019

Compare that to more than two-thirds of CMOs who expect to increase customer acquisition, increased purchase volume, and more effective cross-selling: That’s too bad. If the shopping experience is full of friction, why would anyone return? Email testing should be about far more than opens and clicks, though.).

Customers 82

Customers Non-Profits Profit margin Objectives and Key Results 82

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

Customers 115

Customers User Experience Profit margin A/B testing 115

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

Customers 112

Customers User Experience Profit margin A/B testing 112

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

Customers 105

Customers User Experience Profit margin A/B testing 105

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

Customers 98

Customers User Experience Profit margin A/B testing 98